What is Blue Travel?+
Blue Travel is a property management and rental company specializing in short-term vacation rentals in Orlando. We offer vacationers an alternative accommodation other than a basic hotel room.
What is a Vacation home?+
Our Orlando vacation homes are privately-owned investment properties that are fully equipped with a private pool and other amenities for your enjoyment. A vacation property offers the privacy and luxury that a single hotel room cannot provide.
What are the differences between Vacation Homes and Hotels/Resorts?+
Unlike hotel rooms, vacation homes are self-catering. They are cleaned prior to your arrival and then upon your departure. You are responsible for maintaining the property during your stay, and there will not be a daily maid service or fresh towels provided. All homes are equipped with a full kitchen and a washer and dryer for your personal use.
Where are you located?+
All of our properties are in the Kissimmee and are within 15-20 minutes to the attractions areas.
Are your homes close to Disney?+
All of our properties are within a 15 minutes drive to the Disney theme parks.
Are Vacation Homes beter for families?+
Vacation Homes are perfect for family vacations. Our homes are much larger than small hotel rooms and have all the essentials of a home right at your fingertips. Our properties have a private pool and full-size kitchen.
How big are your homes?+
Our vacation homes range from 3 to 8 bedrooms.
Can I bring a pet?+
Unfortunately, we do not offer any pet-friendly homes.
Is smoking allowed in the property?+
Unfortunately, smoking is not permitted in the property. However, smoking is permitted on the outdoor pool patio.
I'm planning a family reunion. Does your company work with larger groups?+
Yes, we do offer group rates for larger groups. Additionally, we offer communities with multiple homes within walking distance from each other to accommodate larger groups. We also regularly work with sports teams competing in the Orlando area.
How old do I have to be to rent a property?+
You must be at least 21 years of age with a credit or debit card in your name.
What is included in our property?+
Each of our Orlando vacation homes are fully equipped with all modern appliances: a full kitchen, full size washer/dryer, microwave, coffee makers, etc. All of the linens and towels are provided except for beach size towels and personal washcloths. A starter roll of toilet paper will be provided in each bathroom along with a trash bag in the container. You will need to provide all consumable items for during your stay.
Is there a washer and dryer available?+
Each property is equipped with a washer and dryer for your use. You must supply your own laundry detergent.
Do we have to supply anything in the vacation home?+
Yes, these are self-catering homes. You will have a starter roll of toilet paper in each bathroom along with a trash bag in the container, but you will need to supply all consumable items for during your stay.
Is there a maid service available?+
This service is available upon request at an additional charge.
Does your company offer concierge services?+
Our office is not located at the resorts. However, we are open Monday to Friday from 9am to 6pm to offer assistance as needed. We also provide discounted attraction tickets as a convenience to our guests. For our contact information, visit our contact page.
Do the properties have a private pool?+
Yes, all of our private homes offer private, screened-in pools. Most of our resorts also offer access to a community pool and clubhouse.
Is there a lifeguard on duty?+
No, lifeguards are not on duty at our private pools. Upon registration, you assume responsibility for the property along with the pool area. Non-swimmers MUST be supervised at all times.
What if my pool needs to be serviced?+
Each pool is serviced on a weekly basis and checked prior to your arrival. However, if attention is needed between services and an issue arises, simply call our office during working hours and we will send out maintenance to have it serviced.
Is the pool water heated?+
The pool water can be heated for an additional charge, which is highly recommended during the winter months. Pool heat must be requested prior to arrival to be guaranteed, and not all properties are equipped with a pool heater. Sorry, but pool heat is only available for the entire length of stay.
Do the door to the pool have alarms?+
Yes, by state code each property has alarms on all doors leading to the pool area and/or has a baby fence around the pool area. It is against the law to disarm these alarms during your stay. These alarms could save a life - maybe your family member.
Do all the pools have a spa?+
No, while each home offers a private pool, not every property has a spa; this must be requested prior to arrival and is based on availability. Each property page on our site gives information on all the amenities provided and will note if a spa is available.
Will my home have TVs in all of the bedrooms?+
Each home is individually owned and is furnished accordingly. It is left to each owner's discretion for the number of TVs in their house. If this is a priority, please inform our reservationists at the time of the booking.
Will my home have a games room?+
Not all properties offer this amenity. While we do offer a selection of properties with game rooms, this may not be available for your time frame based on availability.
Do we have to pay for the property upfront?+
When placing a reservation, we only require a $300 deposit to hold and confirm the property. The balance of the reservation is due 30 days before your arrival.
What sort of security deposit is required for the property?+
While we do not actually charge a security deposit, a valid credit card is required to be put on file. If any damages occur, you will be notified and are responsible for all damages occurred during your stay by any party member.
Do I still need a credit card if I want to pay in cash?+
While we will not charge anything, we still require a credit card on file as a security deposit. Should any damage occur in the property during your stay, you will be notified and will be responsible for the cost of any repairs.
What are your cancellation policies?+
If you cancel your reservation more than 30 days prior to arrival, then the $300 deposit will be forfeited. If you cancel your reservation 30 days or less prior to your arrival, we reserve the right to charge the full remaining balance due on your reservation.
A last-minute emergency has forced me to cancel my reservation. Do I have to pay the entire balance of the property?+
We understand that emergencies are never planned and will determine this on a case-by-case basis.
If I miss my flight and don't arrive until the next day, do I still have to pay for the first night's stay?+
Yes, since these are privately owned properties, they are already paid for prior to your arrival. Therefore, no changes are allowed.
What if there is a hurricane before I arrive?+
On the off chance that a hurricane moves through central Florida, affecting the Orlando/Kissimmee area and causes damage, you will be able to re-schedule your reservation for a different time within 1 year from the original arrival date.
What should I pack for my vacation?+
The properties are self-catering and you must provide all consumable items during your stay; i.e. toiletry items, personal hygiene items, food, laundry items and cleaning items during your stay.
What is the weather like in Florida?+
While we are primarily a tropical climate, Florida does experience some cold weather as well. During the summer months, the temperatures can range from a high of 96 F to a low of 76 F with daily rain showers. The winter months can range from 50 - 70 as a high and 30 - 50 low. (Please note: if a cold front is moving through the US, while not common we do experience frost from time to time).
Where do I check in?+
All of our check-in information will be located in the Confirmation Letter which you will receive by email.
Is your office open 24 hours?+
No, our office is not open 24 hours. Our daily office hours are Monday to Friday from 9am to 6pm.
What if I arrive after hours?+
The property is ready for your arrival at 4pm, you may go straight to the property when after the arrival time. On your Confirmation Letter you will have the door code to gain access to the property. Inside the property you will find our company binder filled with instructions and tips for your stay.
When do I pay the remaning balance?+
The balance of the reservation is due 30 days before your arrival.
What if I have an emerceny after hours?+
If you have an emergency requiring Police, Fire or Ambulance - Dial 911. If there is an issue that cannot wait until the next day during normal operating hours, simply dial our emergency number. It might by necessary to leave a voice message and someone will return your call.
Can I extend my stay after I arrive?+
If the property is available, we can extend your stay with a 24-hour notice.
Can I have a late check-out?+
If the property is available and the cleaning staff has not been dispatched, it may be possible to grant a later check out time. Please note, any time past 10am incurs an additional charge. The price will vary based on the size of the property.
What if I have to check out early, do I get a refund?+
No, unfortunately since the property has already been paid in full we are unable to grant a refund for early check-outs.